Dial 9-1-1 from somewhere safe. If you are calling to report a fire, get out the burning structure before calling.
Try to stay calm & speak clearly.
Give the 9-1-1 operator your location:
Address- St, Ave, N, S, E or W
Cross streets
Landmarks
Give the 9-1-1 operator your phone number.
Describe what type of help is needed:
Police/Sheriff
Fire
EMS/Ambulance
Answer all questions.
Do not hang up until the 9-1-1 operator tells you it is okay to do so.
Non-English Speaking Callers
9-1-1 speaks your language! When a non-English speaking caller uses 9-1-1, the 9-1-1 operator has the ability to add on an interpreter through the use of Language Line, which offers translations in more than 140 languages.
A non-English speaking caller may hear a short conversation in English and some clicking sounds as an interpreter is added to the 9-1-1 call.